Healum is a digital health company providing connected software and mobile apps for personalised healthcare for managing long-term conditions. The software allows healthcare professionals to support, educate and manage their patients by tailoring recommended resources, and allowing the patient to track their goals and activities by connecting fitness devices they use. The Healum platform uses the COM-B model of behaviour change to bring in lifestyle changes by embedding a personalised care plan in their daily routine. The conditions Healum technology supports are Diabetes, Obesity, Cardiovascular problems, Musculoskeletal problems and Mental Health.


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The Independent Sector Complaints Adjudication Service (ISCAS) is the recognised independent adjudicator of complaints for the private healthcare sector. ISCAS is a not-for-profit limited company, independent from the trade body and hosted within the Centre for Effective Dispute Resolution (CEDR). ISCAS provides the services of independent adjudication as the third stage of a three-stage process.